Find quick answers to common questions about orders, shipping, payments, and more.
Orders & Payment
Simply browse our products, add items to your cart, and proceed to checkout. You can pay using UPI, credit/debit card, net banking, or Cash on Delivery.
We accept UPI (Google Pay, PhonePe, Paytm), credit/debit cards (Visa, Mastercard, RuPay), net banking from all major banks, and Cash on Delivery (COD) for orders under ₹50,000.
Yes, you can modify your order within 1 hour of placing it. Contact our support team via live chat or email for assistance.
Once your order is shipped, you'll receive a tracking number via email and SMS. You can also track it from your account dashboard under "My Orders".
Shipping & Delivery
Yes! We offer free shipping on all orders above ₹999. Orders below ₹999 have a flat shipping fee of ₹49.
Standard delivery takes 3-5 business days. Express delivery (₹149) delivers within 1-2 business days. Metro cities may receive orders even faster.
Yes, we deliver to all PIN codes across India including remote areas. Delivery to remote areas may take 5-7 business days.
Returns & Warranty
We offer a 7-day return policy on most products. Items must be unused, in original packaging, with all accessories and tags intact. Electronics with defects can be returned within 15 days.
Go to "My Orders" in your account, select the item, click "Return/Exchange", and follow the instructions. Our team will arrange a pickup or you can drop it off at our location.
Yes, all products come with manufacturer warranty. Warranty periods vary by product — typically 1-2 years for electronics. Extended warranty options are available at checkout.
Account & Security
Absolutely. We use 256-bit SSL encryption for all transactions. Your data is stored securely and never shared with third parties. Read our Privacy Policy for more details.
Click on "Forgot Password" on the login page, enter your registered email, and we'll send a password reset link. The link is valid for 30 minutes.